GradeProof Privacy Policy

Last updated on May 25, 2015

GradeProof values your privacy and the information you provide to our Service. This Privacy Policy explains what information GradeProof Pty Ltd and its affiliated companies (together, "GradeProof" or "we" and sometimes "us") collect about you and why, what we may do with that information and how we handle your User Content and personal information.

What Is The Scope Of This Privacy Policy?

This Privacy Policy is incorporated into the GradeProof Terms of Service and applies to the information obtained by us through your use of the GradeProof website, mobile applications, and other GradeProof products and services (together, the "Service"). Capitalised terms used in this Privacy Policy and not otherwise defined shall have the meanings provided for those terms in the Terms of Service.

Will This Privacy Policy Ever Change?

As GradeProof evolves, we may need to update this Policy to keep pace with changes in the Service, our business and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy. We will post any revisions to this Policy, along with their effective date, in an easy to find area of our web site, so we recommend that you periodically check back here to stay informed of any changes.

We will ask for your consent to such changes if required by applicable law; in other cases, please note that your continuation of your GradeProof account after any change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Policy, you will need to close your account and uninstall any GradeProof applications.

I. Information Collection and Use

What Information Does GradeProof Collect About Me and Why?

GradeProof may collect the following information when you download or use our Service:

What we collect Why we collect it
Your email address and contact preferences
  • To create and support your GradeProof account.
  • To communicate with you.
  • To send you marketing emails and special offers, unless you opt-out as explained in the “Will GradeProof Contact Me By Email?” section below.
Your name and other personal information, if you elect to share it
  • To personalise your GradeProof communications and in-app experience.
The geographic area where you use your computing devices when you interact with the Service and the language you select
  • To localize your interaction with the Service and improve our understanding of how users interact with the Service.
  • To assist us in complying with legal restrictions that may limit the permissible use of our Service and products.
Your device identifier
  • To provide account support.
  • To detect and prevent misuse of our products.
  • To calculate anonymous, aggregate statistics on the number of unique devices using the GradeProof Service.
Any User Content you add to your account, including documents you import and changes you make
  • To provide the Service.
  • To improve the accuracy of the checking and suggestion algorithms of the Service.
Actions you perform in your account, including your use of certain product features, as well as the type of device and software you are using
  • To administer the Service and improve the features and usability of the Service.
  • To personalise GradeProof features, products and services to enhance your GradeProof experience.
Non-personally identifiable information indicating your association with one of our business partners or promotions (if applicable)
  • To determine the amount of revenue share payments to make to partners with whom we might have such arrangements and to provide anonymized aggregate reports.
Payment information (if you purchase a paid feature)
  • To process your payment. (In most cases, GradeProof uses third-party payment processors and therefore has only limited information about your payment transactions).

What Tracking Information Does GradeProof Collect About Me Or My Devices?

GradeProof uses cookies, tracking pixels and similar technologies on our Service to collect information that helps us provide our Service to you. We also use these technologies to help deliver ads for relevant GradeProof products and services. We may also use cookies to collect general usage and volume statistical information that does not include personal information.

Will GradeProof Contact Me By Email?

From time to time, we may want to contact you via email with information about product announcements, software updates and special offers. We also may want to contact you with information about products and services from our business partners. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these emails. You may opt out of such communications at any time by clicking the “unsubscribe” link found within GradeProof email updates. You will continue to receive essential account-related information, even if you unsubscribe from promotional emails.

Does GradeProof Collect Information from Children?

GradeProof does not knowingly collect personal information from children without parental consent. If we learn that we have inadvertently obtained information in violation of applicable laws prohibiting collection of information from children without such consent, we will promptly delete it.

II. Information Access and Disclosure

Does GradeProof Share My Personal Information or Content?

GradeProof is not in the business of selling or renting your information. We only disclose your information - and then only the minimum information necessary - when:

Some third parties’ embedded content or plugins on the Service, such as Facebook “Like” buttons, may allow their operators to learn that you have visited our website, and they may combine this information with other, identifiable information they have collected about your visits to other websites or online services.

We do not share your account information or user activity history with third parties for the purpose of enabling them to deliver their advertisements to you.

Does GradeProof Access or Review My Written Work?

As a rule, GradeProof employees do not monitor your personal information or Content stored in the Service, but it may be viewed if we believe our Terms of Service have been violated and confirmation is required, if we need to do so in order to respond to your requests for support, or we otherwise determine that we have an obligation to review it as described in our Terms of Service. Your written work and personal information may also be viewed where necessary to protect the rights, property or personal safety of GradeProof and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process.

To improve the quality of our text analysis and suggestions, GradeProof uses a number of technologies and processes to analyse User Content, as well as changes made to User Content via our Service. This analysis results in valuable quality improvements in our Service, and may at times involve GradeProof employees viewing small extracts of anonymous User Content. This process does not allow extracts of text to be linked with Personal Information, and we do not share the Contents of your Submitted Work with anyone for advertising purposes.

Does GradeProof Ever Make Any of My Personal Information or Content Public?

No. Note however, that some features of the Service may explicitly give you the option to share messages or content on "public" third party websites and services. GradeProof is not responsible for any publication or use of any Personal Information or Content you choose to post in these locations.

III. Data Storage and Transfer

Where Is My Data Stored?

When you use GradeProof software on your computing device, such as by using our Mobile App, Content you save and changes you make will be stored locally on that device. When you use certain features of the Service, your Content will be replicated on our servers.

Please be aware that Personal Information and User Content submitted to GradeProof will be transferred to data centers in the cloud, which are primarily based in Australia. If you post or transfer any information to or through our Service, you are confirming your consent to such information, including Personal Information and User Content, being hosted and accessed in Australia, and in the cloud generally. You acknowledge that there is no guarantee that the information is solely stored in Australia, and may be transferred or temporarily located on servers outside Australia.

How Secure Is My Data?

GradeProof is committed to protecting the security of your information and takes reasonable precautions to protect it. We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, Internet data transmissions, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.

Once we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards. The security of the information stored locally in the GradeProof Software installed on your computing device is dependent upon you making use of the security features on your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and Service.

If GradeProof learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on our web site. Depending on where you live, you may have a legal right to receive such notices in writing.

IV. Information Deletion

What Happens If I Want to Stop Using GradeProof?

You can stop using our Service at any time. To stop the collection of software usage data, remove any GradeProof software (such as a mobile app) from your devices. Please note that residual copies of your deleted Content may continue to exist on the GradeProof Service’s back-up and archiving systems for up to one year due to the nature of those systems’ operations.

If you delete content from your device, please note that this action cannot be undone.

What Happens If GradeProof Closes My Account?

If GradeProof deactivates your Service account due to a Terms of Service violation, then you may contact GradeProof to request deletion of your data, and GradeProof will evaluate such requests on a case by case basis, pursuant to our legal obligations.

V. Contact Us

How Can I Contact GradeProof?

GradeProof welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at enquiries AT gradeproof DOT com

GradeProof Pty Ltd
ACN: 604 347 659